Shipping policy

Please allow between 5-7 business days for your order to arrive. If more than 15 days have passed please email us atsupport@ballraw.com to review the status of your order. Refunds will be handled through email if necessary.

We ship Worldwide! Cost may vary outside of the United States.

USA orders take 5- 7 business days. International orders take 10-14 business days to be delivered;

via USPS, UPS, DHL Express or your local carrier and we ship within same 1-2 business days.

Returns and exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be in the good condition to ship.

To return your product, you should mail your product to: 926A Diablo Ave, ste 208 Novato, CA 94947, United States.